Privacy & Data Protection

At Cogwheel Chronos, precision isn't just for our movements—it's how we handle your digital identity. We're committed to transparency and the security of your horological journey with us.

Abstract clockwork representation of security

Policy Overview

1. Data Collection & Consultation

When you book a bespoke consultation or request an atelier tour, we collect essential details: your name, contact frequency, and aesthetic preferences. Why do we need this? It allows us to prepare our master horologists for your specific requests, ensuring a seamless design phase for your custom timepiece.

2. Transaction Security

For custom editions and international sales, the financial data we process through our secure gateways is encrypted using industry-standard protocols. We don't store your credit card numbers on our local servers. Ever.

Newsletter & Updates

You'll only hear from us if you opt-in. We hate spam too. Our updates focus on new calibers and limited series launches.

Cookie Usage

We use cookies to remember your favorite collections while you browse. It helps our site run as smoothly as a tourbillon.

3. Your Rights

Do you want to know what we have on file? Just ask. You have the right to access, rectify, or request the deletion of your personal information at any time. Simply reach out to our compliance officer at [email protected].

"Trust is the mainspring of our business. Without it, the gears simply won't turn."

Last updated: October 24, 2023

Questions? Contact our Atelier